Effective date: June 13, 2026
These Terms of Service ("Terms") are a binding agreement between you and TopSeed AI, Inc., a Delaware corporation ("TopSeed," "we," "us," or "our"). They govern your access to and use of the TopSeed platform, websites, and mobile applications, and any tournaments, leagues, ladders, or other events created or joined through them (together, the "Platform").
By creating an account, registering for or hosting an event, or otherwise using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
Please read these Terms carefully. They include important provisions that affect your legal rights, including an assumption of risk and release of liability (Section 15), a limitation of liability (Section 16), and a binding arbitration agreement and class-action waiver (Section 18) that you may opt out of within 30 days.
TopSeed helps people create and run tennis and pickleball events, and helps players find and join them. We provide the technology that powers event pages, registration, AI-assisted draws, and payments. We are not the organizer of any event listed on the Platform, and we do not run, staff, officiate, or supervise events.
These Terms apply to everyone who uses the Platform, whether you are an organizer, a player, or just browsing. Some sections apply specifically to organizers (Section 12) or to players (Section 13). Where a section is role-specific, it says so.
This summary is for convenience only. It is not part of the binding agreement, and if anything here conflicts with the full Terms below, the full Terms control.
You must be at least 18 years old and able to form a binding contract to create an account or use the Platform. By creating an account or using the Platform, you represent that you are at least 18 years old.
The Platform is currently available only to adults aged 18 and over. Participation by minors, with parent or guardian consent, is not yet supported and will be introduced in a future release. If you are under 18, do not create an account or register for an event until minor participation is available.
The Platform is not directed to children. We do not knowingly collect personal information from anyone under 18. If we learn that a person under 18 has created an account, we may suspend or remove it and delete any associated personal information. How we handle personal information is described in our Privacy Policy.
To use most features you must create an account. You agree to provide accurate, current, and complete information, and to keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at support@topseed.ai if you suspect unauthorized use.
You may not create more than one account for yourself, share your account, or transfer it to anyone else without our consent. We may suspend or terminate accounts as described in Section 22.
TopSeed provides software and services, including event pages, registration and draw management, AI-assisted draw generation, and payment processing. For paid events, we act as the merchant of record (see Section 9).
We are a technology and payments provider. The organizer is the seller of record for each event and the registrations it offers; we are the merchant of record only for processing the related payments. We are not a party to the relationship between an organizer and the players who join their event, except in our role as merchant of record for payments. We do not control, and are not responsible for, how an event is organized, staffed, officiated, or conducted, the condition or safety of any venue, or the conduct of any organizer, player, or third party. Responsibility for the event itself rests with the organizer and the participants.
You agree not to:
We may remove content, restrict features, or suspend or terminate accounts for conduct that violates these Terms.
The Platform can generate draws, brackets, pools, ladders, and similar formats from natural-language input. These outputs are generated automatically and provided for your convenience. They may contain errors, and they are not a substitute for your own judgment.
You are responsible for reviewing and confirming any AI-generated draw or format before relying on it or publishing it to participants. We do not warrant that any generated output is correct, complete, fair, or suitable for your event, and we are not responsible for the consequences of using it.
Paid events are not yet available on the Platform; current events are free. Sections 8 through 11 describe how fees, payments, the merchant-of-record role, refunds, and chargebacks work once paid events are enabled.
For each paid registration, the player pays a flat platform fee of $5.00 per registration, in addition to the registration fee set by the organizer and any applicable tax. Card processing fees charged by our payment processor apply as described in our fee documentation and in the Organizer Agreement for organizers.
We collect all amounts due at the time of registration through our payment processor and, where required by law, calculate, collect, and remit applicable sales tax to the relevant authorities. Fees are stated and charged in U.S. dollars. We may change our fees prospectively by updating these Terms or our published fee schedule.
We act as the merchant of record for payments made through the Platform. This means we are the party that collects funds from players, is responsible for tax collection and remittance on those transactions, pays out the organizer's share, and issues refunds in accordance with Section 10. The organizer remains the seller of record for the event and the registrations it sells; our role as merchant of record is limited to processing the payments, not selling the event.
To reduce the risk of failed or expired charges, paid registrations use an authorization-and-capture model. When you register, we place an authorization hold on your payment method rather than charging it immediately, and we capture the funds at a scheduled time on or before the event's registration deadline. If you register well in advance, we may capture earlier to prevent the authorization from expiring, so your card may be charged before the deadline. Because of this, a cancellation before capture releases the hold and no charge is completed, while a cancellation after capture is processed as a refund. Either way, the outcome to you follows the refund policy in Section 10.
Our refund policy is the same for every event:
Cancel before the registration deadline, and you receive a full refund, including the $5 platform fee. After the registration deadline, registrations are non-refundable.
How this works behind the scenes depends on timing. If you cancel before your registration is captured, we release the authorization hold and no money changes hands. If you cancel after capture has occurred but before the deadline, we issue a refund of the amount you paid. Whether your card has been charged yet depends on how far ahead of the deadline you registered, but in both cases you receive a full refund when you cancel before the deadline.
This policy is set by TopSeed and applies uniformly. Organizers cannot override it. Nothing in this section limits any non-waivable right you may have under applicable law.
If you have a problem with a charge, use the cancellation flow or contact us at support@topseed.ai before disputing the charge with your bank or card issuer. Most issues can be resolved faster directly.
As merchant of record, we are responsible to the card networks for disputed transactions. We reserve the right to investigate chargebacks, to submit evidence in response, and to recover the amount of any chargeback, along with related fees, from the recipient of the disputed funds, which is ordinarily the organizer who received the payout, as described in the Organizer Agreement. Filing a chargeback that contradicts this refund policy or these Terms may result in suspension of your account.
If you create an event on the Platform, whether free or paid, you are an "Organizer," and additional terms apply to you under our Organizer Agreement. We will present the Organizer Agreement for your acceptance before it applies to you. It governs your responsibilities for running events, including participant safety, your payouts for paid events, your responsibility for certain non-refundable fees and chargebacks, prohibited activities, and your indemnification of TopSeed.
The Organizer Agreement is in addition to these Terms, which continue to apply to you in full. If a term of the Organizer Agreement conflicts with these Terms on an organizer-specific matter, the Organizer Agreement controls for that matter.
This section applies to you when you register for or participate in an event.
13.1 Registration. You agree to provide accurate information when you register, including any eligibility or rating information an event requires. Submitting false eligibility or rating information may result in removal from an event and forfeiture of your registration fee, as an exception to Section 10.
13.2 Payment and refunds. When you register for a paid event, you authorize us to place an authorization hold and to capture the amount due as described in Sections 9 and 10. The refund policy in Section 10 applies to your registration.
13.3 Conduct at events. You agree to follow the rules set by the organizer and the venue, to play fairly and safely, and to treat other participants, officials, and staff with respect. The organizer may remove you from an event for misconduct, and removal for misconduct or for violating event or venue rules may result in forfeiture of your registration fee, as an exception to Section 10.
13.4 Assumption of risk. You acknowledge the assumption of risk and release in Section 15, and you agree to any waiver the organizer requires as a condition of participating in an event.
The Platform is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law.
We do not warrant that the Platform will be uninterrupted, secure, or error-free, that defects will be corrected, or that any AI-generated draw, result, rating, or other output is accurate or reliable. We are not responsible for the acts or omissions of organizers, players, venues, or other third parties, for the cancellation, postponement, or conduct of any event, or for the condition or safety of any venue.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
Please read this section carefully. It affects your legal rights.
Tennis, pickleball, and related physical activities involve inherent risks, including the risk of strenuous exertion, slips and falls, contact with equipment, balls, surfaces, or other participants, and serious injury, illness, permanent disability, or death. These risks cannot be eliminated regardless of the care taken.
By registering for or participating in any event through the Platform, you knowingly and freely assume all such risks, both known and unknown, and you accept personal responsibility for any injury, loss, or damage you may suffer.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE, WAIVE, AND DISCHARGE TOPSEED AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS (THE "RELEASED PARTIES") FROM ANY AND ALL CLAIMS, DEMANDS, OR CAUSES OF ACTION ARISING OUT OF OR RELATED TO YOUR PARTICIPATION IN ANY EVENT, INCLUDING CLAIMS BASED ON THE ORDINARY NEGLIGENCE OF THE RELEASED PARTIES. This release also applies to and runs in favor of the event organizer.
This release binds you and extends to your heirs, executors, administrators, and assigns.
Waiver of California Civil Code Section 1542. You expressly waive the protections of California Civil Code Section 1542, which reads: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You understand that you are releasing claims you may not know about.
Limit of this release. This release does not apply to liability for gross negligence, recklessness, or willful or intentional misconduct, and it does not waive any right that cannot be waived under applicable law.
To the fullest extent permitted by law, the Released Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the Platform, whether based in contract, tort, or any other theory, even if advised of the possibility of such damages.
To the fullest extent permitted by law, the total liability of the Released Parties for all claims arising out of or related to the Platform or these Terms will not exceed the greater of (a) the total fees you paid to TopSeed in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
This section governs claims relating to the Platform and our services. It does not limit liability for matters that cannot be limited under applicable law, and it does not displace the assumption of risk and release in Section 15, which governs claims for personal injury.
You agree to indemnify, defend, and hold harmless the Released Parties from any claim, loss, liability, or expense, including reasonable attorneys' fees, arising out of or related to your use of the Platform, your content, your participation in or hosting of any event, your breach of these Terms, or your violation of any law or third-party right. Organizer-specific indemnity obligations are in the Organizer Agreement.
Please read this section carefully. It affects how disputes are resolved and limits your rights to go to court. You may opt out within 30 days.
18.1 Informal resolution first. Before starting an arbitration, you agree to try to resolve the dispute informally by contacting us at support@topseed.ai and giving us 30 days to resolve it. Most disputes can be resolved this way.
18.2 Binding arbitration. If we cannot resolve a dispute informally, you and TopSeed agree to resolve it by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, rather than in court, except as provided below. For any claim governed by those rules, TopSeed will pay the arbitration filing and arbitrator fees to the extent required by the AAA rules or applicable law. The arbitration will take place in San Mateo County, California, or another mutually agreed location, and may also be conducted by phone, video, or written submissions. The arbitrator decides all issues, except that a court may decide the enforceability of this arbitration agreement.
18.3 Class-action waiver. You and TopSeed agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.
18.4 Jury-trial waiver. You and TopSeed waive any right to a jury trial.
18.5 Public injunctive relief. Notwithstanding the above, a claim for public injunctive relief may be brought in court, and this arbitration agreement does not waive the right to seek public injunctive relief to the extent that right cannot be waived under California law. If a court finds that a claim for public injunctive relief may proceed in court, that claim is severed and stayed pending the arbitration of the remaining claims.
18.6 Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief to protect intellectual property rights.
18.7 30-day opt-out. You may opt out of this arbitration agreement (Sections 18.2 through 18.4) by emailing support@topseed.ai within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
These Terms and any dispute arising out of them are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to Section 18, the state and federal courts located in San Mateo County, California have exclusive jurisdiction, and you consent to their jurisdiction and venue. Nothing in this section overrides consumer-protection rights you have under the law of your home jurisdiction that cannot be waived by agreement.
The Platform, including its software, design, text, graphics, logos, and trademarks, is owned by TopSeed or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Platform in accordance with these Terms. We reserve all rights not expressly granted.
You retain ownership of the content you submit, such as event details and images. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and distribute that content as needed to operate and promote the Platform and your event. You represent that you have the rights necessary to grant this license.
The Platform relies on third-party services, including our payment processor, Stripe. Your use of those services may be subject to their own terms, and you agree to comply with them. We are not responsible for third-party services we do not control.
You may stop using the Platform and close your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if we are required to by law or by our payment processor, or to protect the Platform or other users.
On termination, the licenses granted to you end, but provisions that by their nature should survive will survive, including Sections 8 through 19 and 23 through 25. Termination does not affect registrations, payments, payouts, or refunds already in progress, which continue to be governed by these Terms.
We may update these Terms from time to time. If we make material changes, we will provide notice through the Platform or by email before they take effect. Your continued use of the Platform after the changes take effect means you accept the updated Terms. If you do not agree, stop using the Platform.
Our Privacy Policy explains how we collect, use, and share personal information. By using the Platform, you agree to our Privacy Policy, which is incorporated into these Terms by reference. It is available at https://www.topseed.ai/.
These Terms, together with the Privacy Policy and any event waiver, are the entire agreement between you and TopSeed regarding the Platform, and they supersede any prior agreements on that subject.
If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest of the Terms remain in effect. Our failure to enforce a provision is not a waiver of it.
You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Neither party is liable for failure or delay caused by events beyond its reasonable control. Notices to you may be given through the Platform or by email. Notices to us must be sent to support@topseed.ai.
Contact us at support@topseed.ai with any questions about these Terms.