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Registration statuses explained
Reference guide to all TopSeed registration statuses, explaining what each status means for your tournament entry, partner invitations, and draws.
Every tournament registration on TopSeed carries a status that defines your standing in a draw. TopSeed calculates this status based on your entry submission, payment verification, partner responses, and capacity limits.
Summary of registration statuses
The table below explains every status you may see on your registrations dashboard or tournament page:
| Status | Meaning | What to do |
|---|---|---|
| Registered | Your entry is confirmed and counts toward draw capacity. | You are in the draw. Watch for the published match schedule. |
| Awaiting Partner | You entered doubles and invited a partner who has not yet accepted. | Remind your partner to open their invite email and register. |
| Looking for Partner | You registered for doubles without a partner and are in the pool. | Browse the Looking for Partner tab or wait for an invite. |
| Looking for Team | You registered for a team draw without a full team and are awaiting placement. | Wait for the host to place you on a team. Contact the host with questions. |
| Payment Pending | Your card authorization hold is active, awaiting capture. | Nothing. Final payment is captured before the tournament deadline. |
| Payment Failed | Payment authorization could not be completed on your card. | There is no self-service retry, and the failed entry blocks you from registering for that draw again. Email support@topseed.ai with the event link. |
| Pending | Initial entry state while eligibility or details process. | Wait a moment for TopSeed to complete verification. |
| Withdrawn | You withdrew before the draw or bracket was generated. | Your spot in the draw has been freed. |
| Retired | You withdrew after the draw or bracket was published. | Your spot is locked on the bracket as a walkover or retirement. |
| Cancelled | Registration was cancelled before payment authorization completed. | You are not entered in the draw. Re-register if you wish to play. |
| Rejected | The tournament organizer declined your registration. | Contact the host if you have questions about eligibility. |
Active versus terminal statuses
TopSeed divides registration statuses into two categories:
- Active statuses: Registrations in an active state (
REGISTERED,AWAITING_PARTNER,LOOKING_FOR_PARTNER,PAYMENT_PENDING, andPENDING) represent ongoing participation. AWAITLISTEDstatus exists in the vocabulary but cannot occur yet: waitlists are not available. You can manage or withdraw from any active registration before tournament deadlines. - Terminal statuses: Registrations in a terminal state (
WITHDRAWN,RETIRED,REJECTED, orCANCELLED) are permanently closed. They cannot be modified or re-activated. To rejoin the tournament, you must submit a new registration.
Looking for Team sits outside both groups. Your entry is live, and TopSeed will not let you register for the same draw again while it stands, but you cannot withdraw it yourself the way you can from an active registration. Wait for the host to place you on a team, and contact the host if you have questions.
Frequently asked questions
- Which registration statuses allow me to withdraw?
- You can withdraw if your status is Registered, Pending, Payment Pending, Awaiting Partner, or Looking for Partner.
- What is the difference between Withdrawn and Retired?
- Withdrawn means you cancelled before the draw or bracket was generated, freeing up a spot. Retired means you withdrew after the draw was posted.
- Why does my doubles registration say Awaiting Partner?
- It means you invited a teammate by email who has not yet accepted the invitation and completed their registration.
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