Playing › Contact and Ask AI
What Ask AI can do for players
A reference guide to Ask AI capabilities for players: check registration status, manage partner invites, enter draws, and track match schedules.
Ask AI is TopSeed's intelligent assistant for competitors, helping you find tournaments, start draw registrations, manage doubles partner invitations, review match details, and manage your registrations using natural conversation.
Registration and eligibility
Ask AI helps you check division entry rules and monitor your registration progress:
- Check eligibility: Ask whether you can enter a draw. For each draw in an event, Ask AI reports whether you are eligible, whether an existing registration can be reactivated, and what is blocking you — a passed deadline, the draw's status, a full draw, or a permission limit.
- Registration status: Check your current status for any draw, including whether you are registered, payment pending, or awaiting a doubles partner.
- Select events and divisions: Pick from matching events, draws, or candidate partners returned during conversational search.
Enter tournament draws
Ask AI prepares your registration and hands you a link to finish in the registration form. It does not complete the registration for you:
- Start a singles registration: Ask AI builds a registration preview (draw, fee, total) and a link to the registration form, where you confirm and pay.
- Start a doubles registration: Ask AI builds the same preview and link; in the registration form you choose your partner, confirm, and pay.
Doubles partner invitations
Coordinate doubles pairings seamlessly:
- View invitation details: Look up details and expiration times for a specific partner invitation.
- Review received invites: List doubles partnership requests other players have sent to you.
- Check sent invites: Track the status of invitations you sent to potential teammates.
- Revoke invitations: Cancel an outgoing partner invitation before your teammate accepts.
Withdrawals
Manage your schedule when plans change:
- Withdraw from a draw: Cancel your registration from an upcoming draw before tournament play begins.
Match schedules and event info
Stay informed before and during match day:
- Event details: Look up venue addresses, tournament schedules, surface types, and organizer contact info.
- Draw details: Review format rules, scoring styles, and division caps for your events.
- Match schedules: Browse complete round schedules and match lists across divisions.
- Upcoming match details: View your next match's round, opponents, and current status.
- Ladder challenges: Check open and pending challenge matches in ongoing ladder divisions.
- Weather forecasts: Check match-day weather predictions for tournament venues.
Frequently asked questions
- Where do I access Ask AI as a player?
- You can chat with Ask AI using the Ask AI button in the top navigation bar or from your player account dashboard.
- Does Ask AI charge my card automatically when registering?
- Ask AI initiates your entry and guides you through confirmation. If entry requires payment, you review and approve the charge before checkout completes.
- Can Ask AI contact other players directly on my behalf?
- Ask AI can send and manage formal doubles partner invitations. It does not send direct chat messages to other players.
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